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Generally, SumAll collects the following types of information:
Visitor Data, Subscriber Data and Commerce Data may be referred to herein collectively as “Personal Data.” Anonymous Visitor Data, Anonymous Subscriber Data and Anonymous Commerce Data may be referred to herein collectively as “Anonymous Data.”
Your Visitor Data, Subscriber Data or Commerce Data, as applicable, may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal data may be less stringent than the laws in your country.
We collect Personal Visitor, Subscriber and Commerce Data as described below:
I. Personal Data Provided to Us
When you provide us feedback or contact us via e-mail we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. We may collect your first and last name, e-mail address, professional title, company name, and password when you create an Account. We may collect Personal Data on the Site when we make clear that we are collecting it and you voluntarily provide it, for example, when you add additional services to your account. We also collect other types of data that you provide to us voluntarily, such as your operating system and version, product registration number, and other requested information if you contact us regarding support for the Services. We retain information on your behalf, such as files and messages that you store using your Account.
II. Collection of Commerce Data
We may collect Commerce Data directly from you through the Site. We may also receive Commerce Data about you, your company or your customers from our partners, including our e-commerce platform partners such as Shopify and Big Commerce that may provide services to your company. This information may include various financial data relating to your company’s e-commerce website. This information may be shared with us manually or automatically through the establishment of an application programming interface (API) with our partner. We may add this information to the Commerce Data we have already collected from you via our Site in order to improve the Services we provide.
III. Data Collected Through Technology
In general, Personal Data is used either to respond to requests that you make or to aid us in serving you better. We use such Personal Data in the following ways:
IV. Use of Commerce Data
Unless we have a separate authorization from the data subject, we will not use the Commerce Data we collect for any reason other than to provide the Services the Subscriber requests and improve the quality of experience when the Subscriber interacts with our Site or Services. For illustration purposes only, we may use the name of a customer of Subscriber to help the Subscriber analyze that particular customer’s spending habits as part of our Services, but we will never contact that customer directly for marketing purposes.
We may create Anonymous Data records from Visitor, Subscriber and Commerce Data by subjecting it to de-identification through the removal of all personally identifying data (including, but not limited to, names, addresses, phone numbers and email addresses) and through the use of generally accepted statistical de-identification techniques.
SumAll may use Anonymous Data, for illustration purposes only, to generate benchmarks and indices as part of our Service, to issue a press release as to the total revenue amount of our U.S. customers, to produce analysis of shopping cart abandonment rates, or to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. SumAll reserves the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties at its sole discretion.
Changes to Personal Data
You may change any of your Personal Data in your Account by editing your profile within your Account or by sending an e-mail to us at firstname.lastname@example.org. You may request deletion of your Personal Data by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
In order to perform Services, we may contract with third party service providers, including service providers who may process payments on our behalf or provide technical support. These third parties may have access to user data required to perform their functions. All such parties are required to enter into a written agreement with us that they will not use the user data for any purpose other than to provide the services requested by SumAll.
Affiliates and Acquisitions
SumAll is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. When you enter information in our form fields, we encrypt the transmission of that information using secure socket layer technology (SSL).
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while SumAll uses reasonable efforts to protect your Personal Data, SumAll cannot guarantee its absolute security. We also require you to enter a password to access your Account information. Please do not disclose your Account password to unauthorized people.
3rd Party Websites
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
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Attn: Matt Law
247 Centre Street, 6th Floor
New York, NY 10013
+1 917 719 0255